Support
We're a small team and we read every message.
Contact us
Email [email protected]. For urgent safety concerns, put "Urgent" in the subject line.
Common questions
How do I delete my account?
- Open Pack Time and go to the Me tab.
- Scroll to the bottom and tap Delete account.
- Type DELETE to confirm.
Your profile, posts and comments are removed. Pets you co-own stay with their other owners. See the Terms for the details.
How do I report something?
Tap the … menu on a post, comment, pet or profile and choose Report. In the feed, you can also press and hold a post. Reports are private: nobody is told who sent one.
How do I block someone?
Tap the … menu on their post or comment, or open their page from the Friends tab, and choose Block. You'll stop being friends, you won't see each other's posts or comments, and they can't add you again. They aren't told. To unblock, go to Me › Blocked people.
I got an invite link. How do I join?
Install Pack Time, then open the link again on your iPhone. If the app doesn't pick it up, enter the invite code shown on the invite page when you sign up, or later in the Friends tab under "Got an invite code?".
Policies
Read our Privacy Policy and Terms of Service.